How do I change my Online Banking User ID or password?
How to change your Online Banking login credentials
Changing the User ID
- Log in to Online Banking and select User Options. From here, you will be able to change your login information.
![](https://kb.floridacentralcu.com/hubfs/Knowledge%20Base%20Import/original-2.png)
- You may update your User ID by selecting Change User ID. You will enter in your new User ID and select Change Username.
![](https://kb.floridacentralcu.com/hs-fs/hubfs/Knowledge%20Base%20Import/original-Mar-02-2023-09-44-04-1258-PM.png?width=688&height=341&name=original-Mar-02-2023-09-44-04-1258-PM.png)
- You will then receive a confirmation screen that your username was changed.
![](https://kb.floridacentralcu.com/hs-fs/hubfs/Knowledge%20Base%20Import/original-Mar-02-2023-09-44-07-8086-PM.png?width=688&height=344&name=original-Mar-02-2023-09-44-07-8086-PM.png)
Changing the Password
- You may update your password by selecting Change Password. You will enter in your current or temporary password and then enter your new password and select Submit.
![](https://kb.floridacentralcu.com/hs-fs/hubfs/Knowledge%20Base%20Import/original-3.png?width=688&height=383&name=original-3.png)
- Once you select submit, you will receive a confirmation screen that your password was changed.
![](https://kb.floridacentralcu.com/hs-fs/hubfs/Knowledge%20Base%20Import/original-Mar-02-2023-09-44-04-4885-PM.png?width=688&height=345&name=original-Mar-02-2023-09-44-04-4885-PM.png)
- You will also receive an email notification that your password was changed.
![](https://kb.floridacentralcu.com/hubfs/Knowledge%20Base%20Import/original-Mar-02-2023-09-44-05-5707-PM.png)